Why Naming Your Product or Service Is Harder Than It Looks
I was reminded recently during a client session: naming something new—especially in an emerging category—is far more complex than just picking a catchy word.
Jason Dyer
Thought Leadership
Article

I was reminded recently during a client session: naming something new—especially in an emerging category—is far more complex than just picking a catchy word.
They were worried. The name didn't clearly convey the product's value, based on real customer feedback. And as a small company, they couldn't afford to educate the market from scratch.
Having named hundreds of products—at Nokia and beyond—I've learned that naming is more than creative. It's strategic, legal, digital, and yes, increasingly driven by how AI interfaces recognize brands.
Why Naming Feels Impossible
Subjectivity runs deep.
Everyone loves their own idea. And without a clear framework, alignment stalls.Rights and availability matter.
Good names are often trademarked or tied up across domains and social handles.Search and SEO presence.
Page-three visibility is essentially invisible.AI discoverability matters.
Today's customers often ask AI tools like ChatGPT before Googling. Your name must be recognizable and surfaced in generative models—optimizing for what's now called Generative Engine Optimization (GEO).Internal misalignment stalls momentum.
After exhaustive alignment sessions, discovering your top pick is off-limits deflates energy. Establishing naming rules upfront prevents that.
A Naming Playbook That Works
Here's step-by-step checklist if you are tackling a new name:
Anchor in strategy
Define positioning, target audience, and messaging first.Clarify decision-making.
Will there be a committee, a vote, or a single approver? Set the rules early.Expect to invent.
If it's recognizable, it is likely already be taken—made-up or hybrid names are often the only choice.Make it evocative.
Names like TrueSpot conjure clarity of location.Leverage brand hierarchy.
Using a parent name with brand extensions can boost equity.Think ahead to the portfolio.
Will the name scale as your business grows and new products or services are added?Secure digital and legal rights fast.
Domain, trademark, social handles—it all matters. Document your "first use" as quickly as possible to defend it.Roll it out internally.
Educate on why it was chosen and how to apply it correctly.Stand firm.
Pushback will come—don't waver if you've done your homework and set your decision making criteria.Optional: Testing.
Ideal if you have time and resources, but not critical.
Thoughts from other Experts
Simon Sinek:
Great names need to reinforce your purpose—they must come from alignment with your why rather than from creative whim.Yext SEO Insights:
"ChatGPT now functions as a key discovery channel. Brands must optimize for AI‑search visibility… structured content and FAQs help AI accurately surface your brand."
Bottom Line
Naming isn't just a creative exercise—it's a strategic investment.
It affects:
Search and AI visibility
Legal protection
Team alignment
Market resonance
Do naming right, and you build a foundation for momentum.
Do it poorly, and you risk spending time and budget reinventing your brand later.
Want a polished PDF version of this checklist for your product team? Just say the word.


